Lost Patient = Lost Data = Lost Results

Safeguard your clinical trial from patients lost to follow-up (LTFU)

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Recover missing patients
Ensure clinical trial data integrity
Safeguard medical progress
Reduce clinical trial costs
Speed time to data lock
81%
studies experience patients lost to follow-up
~27%
patients dropout after 48 months of follow-up

WE FIND PATIENTS is a specialized Patient Tracing Organization (PTO)

Working in more than 60 countries, we trace and locate missing clinical trial patients fast.

We minimize the impact from loss to follow-up (LTFU) by determining the disposition of missing clinical trial patients, recovering data, reducing time to data lock, and ensuring study endpoints are achieved.

about

An experienced team with leading LTFU solutions for clinical trials

WE FIND PATIENTS' founder and CEO, Elizabeth Moench brings 35 years of industry experience.

The insight she accumulated over many decades, and the resulting frustrations she witnessed related to LTFU led to building new solutions to expedite the recovery of lost to follow-up patients and safeguard clinical trial data.

WE FIND PATIENTS’ secure cloud-based platform unites clinical trial teams; sponsor, CRO, study sites, data managers, physician investigators, clinical coordinators, CRAs, and others.

The easy to use platform handles the security and bandwidth on a company-wide basis, empowering trial sponsors to utilize the platform in support of all their clinical trials.

The platform protects patient confidentiality while expediting documentation exchange, to validate the disposition for each patient searched. WE FIND PATIENTS’ global team of experienced online and in-field patient tracing agents are specially trained to carefully adhere to strict privacy protocol.

Importantly the bespoke platform is FDA CFR Part 11, HIPAA and EU GDPR compliant.

services

WE FIND PATIENTS delivers lost to follow-up solutions (LTFU) so that study coordinators can focus on clinical trial conduct

WE FIND PATIENTS' patient tracers reach far beyond public-facing databases, accessing in-depth proprietary databases and expanded information sources

Lost to follow-up services vary for each study

Locate and validate

We determine the status of each missing patient: Living | Deceased | Lost.

Locate hard-to-find

Our infield tracers are used when more robust efforts to find missing patients are required.

Fulfill regulatory requests

We trace and locate clinical trial participants from past studies (often up to 10 years ago) and obtain the patient information required.

Confirm contact details

We obtain current contact details of missing patients and provide these details to sites for patient follow-up.

Trace, contact and re-engage

We trace, contact and reconnect missing patients with the study site and clinical trial (when protocol design permits).

Re-consent patients

In agreement with study sites (BAA agreement), we re-consent patients who have withdrawn consent and can collect the previously missing data needed.

Patient reported outcomes (PRO)

We trace, locate and collect vital PRO data from missing patients to ensure the data integrity of the clinical trial.

Data Privacy & Information Exchange

WE FIND PATIENTS obtains and transfers patient information securely and electronically across time zones via its secure encrypted online data center. Each user, from study staff, sponsor, CRO (Clinical Research Organization), study monitors and WE FIND PATIENTS' tracing agents, is provided with customized and controlled access on a ‘need to know’ basis. WE FIND PATIENTS ensures that its data center complies with privacy laws and regulations.

Results in more than 60 countries

A knowledgeable-specially trained team of online and in-field patient tracers work carefully to adhere to privacy protocols, bringing years of experience to this task.

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Clients

WE FIND PATIENTS’ team members have helped global and niche biopharmaceutical and medical device companies, clinical research organizations (CROs) universities, and others, locate and recover patients lost to follow-up (LTFU). WE FIND PATIENTS’ experienced patient tracers collect and validate information to prove the disposition of each missing patient found.

results

Our clients’ success depends upon timely, complete, and accurate clinical data

WE FIND PATIENTS is committed to finding LTFU patients within the shortest time possible using extensive proprietary datasets, technology, and ‘boots on the ground’.

We trace and locate more than 92% of missing clinical trial patients. We ensure the accuracy of information for every patient found, and all supporting documentation is verified.

We take our culture of compliance and ethics seriously.
We achieve this by setting standards and policies related to monitoring, auditing, and training members of our team accordingly.

48hr
Time to locate patients LTFU in U.S.
*10 days global average time
92%
Success rate in all countries searched
60+
Countries in which searches have been conducted

Why work with
WE FIND PATIENTS?

Global

Patient tracing conducted worldwide

Specialized

PTO (Patient Tracing Organization) exclusively for clinical trials

Proven

Success rates of 92% or greater

Scalable

A bespoke platform that delivers LTFU solutions company-wide

Secure

An online platform that facilitates encrypted information exchange

Compliant

Privacy controls that adhere to regulations

Experienced

A team with over 40 years of biopharma experience

Transparent

Real time performance data for transparency and client empowerment

Our Unique Platform

Through our uniquely customized and secure platform

Digital dashboard displays performance of our tracing activities in real time, so clients can see the progress in locating each missing patient

Protect your trial from lost patients, missing data and compromised results

Avoid a “tombstone” press release that reads — “While the data from the trial showed ‘positive trends,’ the results were not statistically significant, and the endpoints were not met.” To find patients lost to follow-up, please submit a Request for Proposal (RFP) form

Request RFP

Contact us

USA
1 Liberty Place, 1650 Market Street, Philadelphia, PA 19103
Australia
71 Eagle Street, Brisbane, Queensland 4000